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“Saul is an AWESOME T-Mobile representative. Not only does he take time to help those who may be feeling overwhelmed, but he does it all with a caring tone. Great job T-Mobile, putting him on your management team.”
“Autumn is a very professional and very detailed individual who has patience of Job she’s friendly and so helpful there’s not enough stars for her star performances a very pleased customer”
“AWESOME, EXCELLENT SUPERIOR!!
D'iyress Quinton,Quida and Josilyn worked tirelessly and efficiently to satisfy us with our phone selections. Even when we came back to upgrade and change phones, they went to the limits to make us happy. They were EXTREMELY patient with us making sure we understood info re: new phones and how to use them. Never have had more outstanding service at Verizon before. Kudos to this entire group!!”
“Has a great experience with Nick. Extremely helpful with getting new phone, watch, and tablet. As well as suggesting accessories. No pressure at. Highly recommend!”
“My tablet disconnected itself from the internet, which is a huge problem because I run a small business on it. Tyler fixed the problem within minutes! Thank you Tyler”
“Husband needed to replace his dysfunctional phone right away, but TLife app would t pull up the store. Kyung was Great! She was personable, engaging, and gave alot of advice for finding cases, screen protectors, etc. for phones that are newly released. We had to be there for over an hour for the services but it didn't feel like it.”
“10/10 service. Friendly people , was there to change my wifi plan and get the free phone service the young lady recommended me a while ago. Saved me big money! Well to cut the story short I walked out saving myself 150$! Reina Jada Edgar the whole team was just amazing ! You can tell they love what they do! Nice to still see people enjoying their job ?! Was in there for maybe 40 minutes had to set a phone up but I didn’t mind! They even transferred all of my information! It didn’t even feel like I was there that long with how great their service was! That young man Derryl had jokes after jokes truly a funny guy! Now look I’m a 50 year old veteran I’m not to tech savvy I could not get a “transfer pin” to save my life! But their manager Alexis was quick to help and save my day! I’ve been with metro for a while and never was able to get a manager! Nice to see one so hands on with her employees! Xfinity for the win!”
“Nancy is soooo good! She's knowledgeable, she's kind, she's assertive and I love how she just knows her job. It's already stressful enough being older in a digital world. She made things so easy. Thank you so much Nancy for treating us so well. We'll be coming to your for everything now.”
“Bee was so appreciated. I went in on my break yesterday since I worked across the street and needed to transfer over from Verizon. Super informative and personable. I had to leave before we could finish porting my number over, but when I went back in this evening and it was nice to have the same great customer service. Was automatically greeted, put in the queue and was asked if I needed a seat since there seemed to be a rush going on at the time. All the staff this evening were very accommodating. Had some good laughs with the staff. Keep it up. That’s rare to have in customer service.”
“Alex at TMobile was amazing! Literally had to start service and he went above and beyond. If you need gooooood customer service stop on in and ask for him! You won’t leave disappointed”
“Mr.Andrew is so helpful and patient with me, perfect guy for the job do all my phone business at this location. It's very rear to find good customer service these days.”
“My experience in the past has been really great, up until today, the 25th of February. Branden has been professional, but the young lady with the small twists/dreads that wears glasses, (I can’t properly pronounce her name, but it starts with an “A” and she’s AM) she needs training in professionalism and learning to handle difficult customers such as myself. Her demeanor was a bit off since the day before, but I bypassed it for the sake of service.
I’ll continue working with Branden, but the young lady I don’t want to do any transactions with her moving forward.”
“Justin and Zeshan are so amazing! I took a dive into my pool with my old phone and it wouldn't come back to life, they were so patient and knowledgeable in directing me and my fears of never retrieving my life back that exists on my phone. Thank you!!!!!”
“I was at your store on 30 and 41 in Schererville Indiana and I was helped by a young lady named Alexis? She was the kindest most patient most considerate explained everything all the benefits any drawbacks everything she was very patient she treated other customers fairly as I saw she was helping a few people and a very positive she would be one of my most valuable employees if I had a business very very efficient I believe she could go very highly in a position hire even than that she knows how to talk to people and I don't mean lie I mean she knows how to explain things without seeming demeaning she's just a real gem I will ask for her when I buy all four of my sons their graduation presents from the Verizon store there so thank you for hiring such a girl”
“The gentleman who helped me was nice. Paid a bill and got out of there in about 10 minutes…took so long because he was on a call when I arrived, but he did acknowledge my presence, so I didn’t mind.”
“This is the best Boost on Halsted located 11105 s Halsted my boy Izzy always got a good deal going for new and loyal customers that need a phone anytime u need help with a problem or a promotion just go see Izzy he’s definitely going to make it happen for u he always takes the extra step I’ve been dealing with him personally for 7 years now”
“I went to the drop off location, which looks like it's there garage and was disappointed that 1st of all I had to drop off the equipment in a metal box and couldn't get any proof of doing so. 2nd The office was closed I wanted a receipt or something, to talk to a person or something. Because in the end, I want proof I dropped off there equipment. Well if necessary, I hope they check there cameras. Thou that won't say who I am though, will it!”
“I’m at the Xfinity store in Homewood and was impressed with the quality of service. Kayla was wonderful and the entire staff was very nice. I highly recommend using Xfinity.”
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“Allex P was very helpful getting my son through a new phone purchase and helping me with a screen problem I had. Even though we arrived at the store late, he was very patient and helpful.”