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“The Manager Saul resolved my ongoing issues with my Internet account and all I can say is he is an A+ guy. Thank you for everything you do because it made a world of difference. He turned a frustrated client to content client.”
“Ron was extremely helpful, courteous, provided excellent customer service. I originally contacted customer service & was on hold. Agent answered & totally messed up my phone where I was not receiving calls or texts. Ron had to go through a process to fix problem. So Appreciated”
“I had an outstanding experience at Verizon in Calumet city, IL thanks to Josilyn! She was incredibly respectful, patient, knowledgeable, and understanding throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I left with exactly what I needed. It’s rare to find someone who genuinely cares about providing great customer service, but Josilyn went above and beyond. If you’re visiting this Verizon location, I highly recommend asking for her. She made the experience easy, stress-free, and enjoyable. Thank you again, Josilyn, for your excellent service!”
“Has a great experience with Nick. Extremely helpful with getting new phone, watch, and tablet. As well as suggesting accessories. No pressure at. Highly recommend!”
“Shout out to Olu for his great customer service and knowledge when it came to helping me pick a new phone. He made it so much easier with his great personality while he handled everything. And shout out to Kylene also, she comes through in the clutch with her technical knowledge and great customer service skills too!! It was a joy to work with such great personalities!! They are perfect examples of what you look for in customer service especially when making decisions about phones. They should definitely teach classes on dealing with the public lol. Great hires Verizon!!! Give them a raise lol”
“Initially when contacting xfinity reps about not receiving service , i wasnt met with a desired outcome . I came to this store in hopes that i would get my problems fixed. When bringing up my issues, a helpful associate , Reina, eased everything. She single-handily fixed an issue that 3 reps couldn’t . All within 15 minutes too! Would def recommend”
“My husband & I came into this location and was greeted with & provided the BEST customer service by Catrina. She was very helpful, patient, and informative. Will definitely be back to this location. We appreciate you Catrina.”
“Mr.Andrew is so helpful and patient with me, perfect guy for the job do all my phone business at this location. It's very rear to find good customer service these days.”
“Zodrey is the absolute best 🙌🏽 I came in to switch over to T-Mobile and can out with so much more!!! Great deals and products! 10 out of 10 I’ll shop again!”
“Emily Is Amazing She Must be The Manager Because She right away met Every Question i asked and Beautiful Customer Service This Will Be My Home Store Moving forward!!!!!”
“I was having issues with my WiFi + data and the man I talked to was very clear & honest about the causes and solutions to the issues. Verizon WiFi couldn’t meet my family’s needs, which led me to switch. Even though it was a loss for them, that transparency improved my opinion on Verizon!”
“The gentleman who helped me was nice. Paid a bill and got out of there in about 10 minutes…took so long because he was on a call when I arrived, but he did acknowledge my presence, so I didn’t mind.”
“Staff is amazing especially Felix. He was kind and super helpful. He was patient and answered my questions about my phone and plan. He really went above a beyond to help and I left satisfied! 😁”
“This is the best Boost on Halsted located 11105 s Halsted my boy Izzy always got a good deal going for new and loyal customers that need a phone anytime u need help with a problem or a promotion just go see Izzy he’s definitely going to make it happen for u he always takes the extra step I’ve been dealing with him personally for 7 years now”
“I went into this Xfinity store to return some equipment. I was greeted by a pleasurable representative named Kayla. I explained to her that I was returning my equipment and she made the process quick and very simple. I would like to thank Kayla for completing my transaction with ease.”
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“Victor at the Verizon store on Ridge Road in Munster, IN took more time getting my husband's phone transferred correctly than even a corporate store in our region. Even long phone calls to Verizon headquarters were not successful . After about a week my husband can finally receive phone calls thanks to Victor!!”