“I had a great experience at AT&T thanks to Aj and Tony! They helped me get two new phones and made the whole process easy and stress-free. They were knowledgeable, patient, and took the time to answer all of my questions without making me feel rushed. Their customer service was outstanding, and they made sure I left with everything set up correctly. If you’re looking for excellent service, I highly recommend asking for Aj and Tony !”
“you want the best service when I say they are patient work with you are for the people the best phone store in United States I can’t make this up I’ve been going to them over seven years now the best in town of Chicago Heights”
“Ron was extremely helpful, courteous, provided excellent customer service. I originally contacted customer service & was on hold. Agent answered & totally messed up my phone where I was not receiving calls or texts. Ron had to go through a process to fix problem. So Appreciated”
“Been having issues with account access.
Dread going into store as they are always understaffed. However as busy as they were a woman by the tag name Erica helped me and everyone in there at the same time.
She was super intelligent and professional at all times while she helped every customer at the same time. AT THE SAME TIME!!!
Incredible, thank you Erica
July 6, 2026 between 4:30 and 5:00pm”
“Max is the best ! I’ve been turned down so many times he’s made sure I left with a phone and tablet I’m so happy I recommend a promotion or bonus he’s so sweet thanks Max again for everything ! You’re the best”
“Chris is honest and took the time to explain the service I was interested. He provides excellent customer service and I never hit with any surprise fees. I will be referring the whole family.”
“Has a great experience with Nick. Extremely helpful with getting new phone, watch, and tablet. As well as suggesting accessories. No pressure at. Highly recommend!”
“This store is absolutely amazing! If I could give more than 5 stars, I would. They fixed my phone with no problems when earlier that morning, I went to the other store on 169th and Kennedy in Hammond and they did absolutely nothing. I will highly recommend everyone to come here. Thank you again!?”
“Greg helped me with my phone swap and activation. He got me in and out within no time. I sat on the phone with customer service two hours but only walked in to Greg and was there 15 minutes. Definitely very understanding to his job, very friendly and polite, and made the visit to the store easy and smooth. Definitely will be back to that location if I have any issues going forward.”
“Just went to this store and I had a wonderful time with Elijah and Melissaa! They were patient and helped me clean out the mal-applications on my phone!!! It good as new!!!! I am absolutely coming back again.”
“I was seeing alot of pop up ads on my phone, so I stopped by thr store for help. They quickly found the issue and cleared it out. They were kind, friendly and very professional. I appreciate their help and would definitely recommend them.”
“I recently visited Cellular 4 U INC and had a great experience! The guy KASHIF was very knowledgeable, friendly, and genuinely helpful in guiding me to the right phone based on my needs and budget. The best part was their customer service and he explained all features clearly, helped me with setup, if any one locking for mobile phones, mobile cases and all accessories.
Highly recommend this shop to anyone looking. BEST SHOP IN TOWN”
“Broke my boyfriend phone completely in half phone repaired less then 3 hours look like a brand new phone staff was very professional moved at a fast paste I will definitely come back you guys are awesome.”
“Shout out to Olu for his great customer service and knowledge when it came to helping me pick a new phone. He made it so much easier with his great personality while he handled everything. And shout out to Kylene also, she comes through in the clutch with her technical knowledge and great customer service skills too!! It was a joy to work with such great personalities!! They are perfect examples of what you look for in customer service especially when making decisions about phones. They should definitely teach classes on dealing with the public lol. Great hires Verizon!!! Give them a raise lol”
“Evan cleaned my USB and speaker port and my phone's been working much better with holding a charge and connection to my Android Auto! He provided very friendly service and I would definitely visit here again for any tech problems I run into.”
“An Absolutely amazing experience. We received great customer service from Eddie and Josh. Eddie is the Man for real!!!!!
I definitely like total wireless but I really love Lansing Total wireless…
Great service!!!!
Great value!!!!
Lots of laughs and savings!!!!!”
“Erica is by far the best employee you guys have. She was able to get me my new phone and tell me about a great screen protector. Even installed it for me. Also she was very nice and funny as well! Thank you Erica! I’m enjoying my new 17 pro max”
“Ashley was absolutely amazing throughout the whole process ?? She helped me switch everything over from Metro quickly and smoothly without any stress at all. She made sure all my information transferred correctly, answered my questions, and got me fully set up in no time ?? Her customer service was friendly, professional, and very helpful from start to finish. I truly appreciate how easy she made everything and how patient she was during the process. Definitely one of the best service experiences I’ve had in a while ?✨”
“I loveeee this place !! Zack helped me out . I was able to get the IPhone 16e for 10 dollars down . I also got a phone cases , charger , and protectant screen , some free AirPods , the Homestar speaker ( which is EXTREMELY loud ) , two android tablets , and some blue tooth glasses that was apart of the promotion deal . I left super happy and with a huge smile on my face (:”
“This store is awesome!! The best customer service ever from any place I've been. 6 starts!!!! As long as I'm with at&t, I will never go to another store”
“The service was welcoming and professional. The store rep carried a positive energy about him that made the business pleasant. Great deals for exchanges of service. Thank you.”
“G’mornin & before I proceed with my review I’d first like to apologize for the tardiness of it but I try to always keep my promises especially to this young lady who is absolutely amazing. I recently had some issues with my daughters replacement phone so I visited a AT&T store in Schererville, Indiana where I met Amber who is changing & upgrading the customer service experience one customer at a time a time . She was simply amazing. . . With her patience & high technology IQ she just made my experience worth me giving her the flowers ? that she deserves . . . For anyone who wants this kind of service please do yourself a favor and visit this store for any issues that may arise and definitely request Amber for your customer service needs .”
“Hussein was extremely knowledgeable and helpful. He was able to save my Internet service problem quickly, and saved us a lot of money over Comcast/Xfinity. Very, very satisfied”
“Professional, polite, excellent service at a fair price. Very helpful with my cell phone problem and store sells a variety of other things you need from chargers to cases to headphones and more. I highly recommend this place if you need help fixing any of your tech. Thanks again!”
9:30AM - 7:30PM
17647 Torrence Avenue Ste 9, Lansing
Mobile Phone Accessories
“Jesus is always helping me with my phone issues and I finally was convinced to buy a new phone. I've been a cricket customer for 11 years and this is the only store I like to visit.”
“Mr.Andrew is so helpful and patient with me, perfect guy for the job do all my phone business at this location. It's very rear to find good customer service these days.”
“Alex and vee are the best service reps ive ever dealt with i love this store thank yall had 3rd gen se since 2023 they have fixed it 5 times perfect timing go here”
“Victor at the Verizon store on Ridge Road in Munster, IN took more time getting my husband's phone transferred correctly than even a corporate store in our region. Even long phone calls to Verizon headquarters were not successful . After about a week my husband can finally receive phone calls thanks to Victor!!”