Jewel-Osco Pharmacy is a business that offers a variety of services and products, with generally positive customer experiences. Customers appreciate the friendly and pleasant atmosphere at the store, describing it as peaceful and well-maintained compared to other locations. The staff are often praised for their kindness and helpfulness, with specific mentions of employees like Jeanie, who assisted with coupon issues in a light-hearted and professional manner, and Shay, who provided excellent customer service at the deli by recommending and offering samples of her favorite Chinese Chicken Salad. An employee named Aniya was also recognized for her outstanding assistance at the self-checkout area. Customers have had mostly good experiences with the pharmacy staff, including those who have interacted with Cody, Brad, and Mary, noting no issues with their service. However, some frustrations have been expressed regarding a Pharmacy Tech named Debbie, who was described as having a "fresh mouth" and providing misinformation during a phone call about prescription mailings. One customer mentioned that Debbie's responses were confusing and disrespectful, leading to a decision to avoid her in future interactions. Overall, Jewel-Osco, especially the pharmacy and deli, is viewed as a well-run, friendly place with helpful employees and a peaceful environment, although some staff issues have been noted. The store’s team leaders and managers, like Scott Allen, are appreciated for their professionalism and care.
I have to rely on Munster Jewel’s home delivery for groceries. My experience with their customer service people has always been excellent. Thomas who is team leader in charge of order processing is so kind and helpful. Jewel’s employees are a blessing.
March 2024
I've always liked Jewels, lots of bargains and one of the best deli around, good food and great employees ?
