“Shout out to Olu for his great customer service and knowledge when it came to helping me pick a new phone. He made it so much easier with his great personality while he handled everything. And shout out to Kylene also, she comes through in the clutch with her technical knowledge and great customer service skills too!! It was a joy to work with such great personalities!! They are perfect examples of what you look for in customer service especially when making decisions about phones. They should definitely teach classes on dealing with the public lol. Great hires Verizon!!! Give them a raise lol”
“Erica is by far the best employee you guys have. She was able to get me my new phone and tell me about a great screen protector. Even installed it for me. Also she was very nice and funny as well! Thank you Erica! I’m enjoying my new 17 pro max”
“This store is the best ! Very helpful especially Monica she helped get me a phone when I needed s/o to her. Always putting in the work to have customers happy, as in was there getting phone. Other customers came by and she politely. Thank you Monica <3”
“Been having issues with account access.
Dread going into store as they are always understaffed. However as busy as they were a woman by the tag name Erica helped me and everyone in there at the same time.
She was super intelligent and professional at all times while she helped every customer at the same time. AT THE SAME TIME!!!
Incredible, thank you Erica
July 6, 2026 between 4:30 and 5:00pm”