CVS Pharmacy® in NEW ALBANY is a full‑service pharmacy with experienced, helpful pharmacists. The store offers vaccines including flu and COVID‑19, same‑day pick‑up, auto‑refill, online refills, Rx delivery, and an app for managing prescriptions. It is open 24/7 and has a drive‑thru. Most prescriptions are under $10. The pharmacist team is fast, efficient, and friendly, willing to help and answer any questions. They take most insurance and usually have prescriptions ready the day they are called in. Customers say the phone is almost always answered. The pharmacy also provides vaccinations; the pharmacist explains how to apply and it is easy even for older people. Long‑time customers appreciate the helpful and friendly staff despite employee changes.
We were very happy to be able to find a COVID 2025/2026 shot here and easily registered online. Staff was very kind even though they were very busy. If you are on MEDICARE you MUST have your MEDICARE card with you (the white card with red and blue) if they don't already have yours on file. We had to go home and get ours...
January 2025
Both pharmacists at this location are helpful & always professional. I know it can be a thankless job at times but thanks for showing up!
June 2024
This CVS has been wonderful compared to the other one right down the street by Baptist health floyd hospital. They have my prescriptions ready the day it is called in, and they almost always answer the phone.