Kroger Pharmacy is noted for its caring, kind, and respectful staff. Prescriptions are filled with fast turnaround, accuracy, and good availability, avoiding the out-of-stock issues reported elsewhere. The service is considered great, with efficient handling of transfers and inoculations. The location offers a good supply of supplements and over-the-counter drugs. Some reviews mention long lines and an unhelpful store employee, but the pharmacy personnel themselves receive consistent praise for being the nicest people.
I've been filling my prescriptions for 10 years at kroger new albany plaza is the worst place ever, it has become a nightmare to get my prescriptions. The pharmacist don't speak English and has ran that place in the dirt! I guess kroger finds there pharmacist on go jobs.com
August 2026
WORST PLACE TO GET MEDS. STAFF IS RUDE AND HAS NO IDEA WHAT THEY ARE DOING. REFUSES TO ANSWER CALLS AND GIVES OUT INCORRECT MEDS.
July 2026
The staff and especially the pharmacist are so rude. Not to mention my prescription doesn't get filled half the time on the day they are due. Stay away from this pharmacy if possible.
