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January 2024 by Amber Cissell
The office lady was EXTREMELY kind and helpful. I am so happy to be renting this unit. Moved in abruptly and quickly and she was so compassionate and willing to assist in any way possible.
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December 2023 by Jeremiah
Very proffesional attentive staff. Chelsea helped to make a bad situatiation seem like a blessing, its nice to walk into a bussiness and feel at home. You just cant find people nowdays that even want to work let alone have such a shining personality just within a few minutes of speaking with her she made me feel at home she walked me through whole process and made it a very non pressured sitiation taking time to make sure I had a personalized experience as she walked me through the facility explaning the sizes features and prices of the different units where all the other storage places that I went to just were overwhelming with all there sales pressure Chelsea was just the oppsite. She actually cared and the place was super clean I trust my belongings in the care of Extra Space Storage and to be honet you get what you pay for and there pricing is excellent for the added value of comfort during the whole process. Thank you again Chelsea for all your kindness and the proffesional way you ypu handled the sitiatiin considering my horrible mood.
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December 2023 by rosie land
So I called to speak to Ms Chelsey but she wasn't available (busy with another person) man named Chris answered the phone was super rude and seemed like it was a bother that I was calling, which really rubbed me the wrong way! They need more employees like Chelsey for sure!!!When I came into the office to see about a unit, the lady named Chelsey had waited on me. She was so helpful, super sweet, she was very knowledgeable about everything and took her time to explain everything to me!! Thank you ?
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December 2023 by Cindy M.
Great friendly service. Always willing to assist and answer any questions we may have. We have a couple indoor units and that's nice. Would definitely recommend.
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November 2023 by Zoi Brown
I had to move some stuff out of my storage the other day, and i lost my key. The worker Spencer was so helpful ** and so nice to me and my grandparents I couldn’t be more thankful!! Definitely 5 stars!!
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November 2023 by Tracy Sorgenfrei
I called and got a 15x20 climate controlled unit and paid 230.00 dollars so I could drive up from Alabama to get there and it’s 2 units 15x10 non climate units! And there are no large climate units available. I was highly upset. The lady in the office helped me find a unit in ky for cheaper also might I add so she was amazing! I’m just still waiting for my refund
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November 2023 by D G
The local Manager is absolutely fantastic. The facility is always clean and kept up and the gate always works.The upper management I am very displeased with as they have proven to be a greedy bunch and practice bait and switch. I was one of the first 10 tenants at this facility when it opened, and since then my rate has increased 25% every 6 months. That was less than 3 years ago, and my rent is now over 2.5 time what it was when I started. Extra Space has acquired many of the local properties and has driven up the pricing locally. Can you say extortion! Good luck on your search but know if you commit to these facilities, the rate advertised will increase in 6 months.
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October 2023 by Michael Noonan
Staff is easy to deal with. They were very helpful, and had the size of unit I needed and for a good price. If the need arises, I will definitely use them again.
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September 2023 by Chloe
Chelsea is simply amazing to work with. She is super knowledgeable and helpful when it comes to all things storage related. She’s truly an asset to Extra Space Storage and the reason we chose to get a unit at this location.
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September 2023 by Katherine Bailey
Super convenient, location, clean facility. Very well maintained area. The lady at the front desk, Chelsea, was very welcoming, and was able to answer all of our questions and get us into a storage unit that worked for us if you’re looking for a place to store some of your Items, I highly recommend this location.
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September 2023 by Dak & Company
Needed a unit for business purposes. Grounds were clean. Chelsea was friendly and eager to us find a unit that suited our needs. Highly recommend.
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August 2023 by Niesha Ballard
Chelsea was so helpful in assisting with finding the right size unit for my family. I have been using this storage facility for the past 3 years. I have never had any issues. Love they have cameras on site. I felt I needed to downsize, but it didn’t work out. She was very patient with me being indecisive about what unit I wanted (ended up staying the same)! Thank you Chelsea! ❤️
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August 2023 by Sara Busby
My husband and I enjoyed our experience here very much. There was a very friendly and helpful guy when we first got our unit, I wish I grabbed his business card so I could remember his name, I apologize. When we moved our things out last month, Chelsea assisted us and she was fantastic! Very friendly, knowledgeable, and super helpful. If we need a storage unit in the future, we would come back just for Chelsea and the guy that helped us in the beginning. Excellent service! ?
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August 2023 by Cheyanne Hunker
I'm so happy with my experience with this company. Chelsea was so helpful and knowledgeable! She made me stress about one less thing when it comes to moving. Ask for her if you're planning on choosing this company for storage!
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August 2023 by Katherine Lewis
Chelsea is super helpful. Clean facility. Highly recommend.
