Extra Space Storage in New Albany, IN, offers a wide selection of storage units, including climate-controlled options, drive-up access, and parking spaces. The facility features exceptional security, electronic gate access, and ADA compliance, ensuring a safe and convenient experience for all customers. The staff is known for their professionalism and commitment to customer service, with one standout employee receiving particular praise for his helpfulness and knowledge. Customers have reported that the facility is clean, welcoming, and well-maintained, making it a great place to store belongings. Many have expressed their satisfaction with the friendly and efficient service provided by the team, making the process easy and hassle-free. Overall, Extra Space Storage is highly recommended for anyone looking for reliable storage solutions in a safe and pleasant environment.
The manager was so helpful. I needed assistance and she came out within five minutes. Thanks so much
January 2026
Extra Space Storage, 5223 Grant Line Rd & store manager Miranda Morris are super! Storing household belongings while organizing a move can seem chaotic but Miranda’s professional demeanor, knowledge & timely solutions made it so much easier. Thank you
December 2025
Excellent service! Stored a large unit and they handled it perfectly
