Extra Space Storage in New Albany, IN, offers a wide selection of storage units, including climate-controlled options, drive-up access, and parking spaces. The facility features exceptional security, electronic gate access, and ADA compliance, ensuring a safe and convenient experience for all customers. The staff is known for their professionalism and commitment to customer service, with one standout employee receiving particular praise for his helpfulness and knowledge. Customers have reported that the facility is clean, welcoming, and well-maintained, making it a great place to store belongings. Many have expressed their satisfaction with the friendly and efficient service provided by the team, making the process easy and hassle-free. Overall, Extra Space Storage is highly recommended for anyone looking for reliable storage solutions in a safe and pleasant environment.
Carolyn has been amazing if I have questions or concerns she is on top of that. I appreciate her for her hard work. We are extremely happy with the services they provide. We will continue to use your facilities as long as this continues. Thanks
September 2026
Carolyn was excellent and patient with me while we moved through the options. Great outcome!
September 2026
Worked with us on a different space to more easily get our trailer in and out of storage
