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“We had a great experience with Build my Place.
Gautam was not only knowledgeable but very patient helping us make decisions on our bathroom vanities.
Would definitely recommend.”
“We are delighted with our home now! John Allgeier and his team did a fantastic job of getting us out of the 1980's and bringing my vision of polished, rustic beauty to life. John was easy to work with and stayed in close contact with us throughout the process. He was great at working with my sensitivities to chemicals. We would work with him again in a heartbeat. Highly recommended!”
“I made a large purchase and throughout my time there I had no less than 3 staff members helping and guiding me through the process. This place is a legit and awesome alternative to Home Depot and Lowe’s. They give a damn about their customers.”
“I went to Menards the other day and talked to an older man in flooring. He couldn't answer my questions and seemed bothered by me asking, so he got a young gentleman named Luke to help me. Luke answered every question and took time to advise me on different options. We walked out feeling secure that we knew exactly what supplies we need and who to come to when we get them. I am grateful this young man took time to help me. I give him five stars!”
“Really appreciate store manager Christopher Nalley getting me a refund on an incomplete online order. I was credited $74 immediately to my debit card (for the delivery fee plus an apology credit towards future use in the store.) Then he immediately sent out the missing part of my order to me and waived the delivery charge. I didn't think customer service like this exists anymore.”
“I went there to ask about a patio door warranty, the manager was helpful, she pulled up my receipt from 4 years ago and provided me with the necessary information to contact the manufacturer.”
“I want to give a greatful shout-out to Steve A for being so incredibly kind and patient with me after multiple other associates hadn't been able to help me locate the item I was searching for. I can find my way around the power tools; but apparently I require a map and a guide to locate household batteries. Steve A is awesome and deserves a raise.”
“Steven in plumbing was amazing ?. Come in 30 minutes before closing and he helped us get the parts we needed and didn't rush us at all. The world needs more Steven's. Also the ladies at the checkout was nice too”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“This New Albany location is a bit harder to get in and out of, and they are too landlocked to improve the store in any significant way. But their staff is helpful.”