U-Haul Neighborhood Dealer offers a variety of truck rentals, trailers, cargo vans, and pick-up trucks for local and one-way moves. Customers praise the outstanding service provided at this location. The staff is noted for being helpful and professional, guiding customers through contracts, checking vehicle conditions, and ensuring comfort with the equipment. Many reviewers highlight the smooth and easy experience from start to finish, with strong communication and a willingness to accommodate special requests, such as extending rental time. The trucks are described as clean, well-maintained, and equipped with features like tie-down rails for secure loading. While some customers faced minor challenges with the U-Haul app and after-hours returns, overall feedback remains positive. This U-Haul dealer is recommended for anyone in need of moving services or storage solutions, with many expressing a desire to return for future hauling needs.
The gentleman working was extremely personable and helpful. I didn't know about this location. I had usually gone to the Jeffersonville location. That won't happen from here forward unless I have to. Thank you for the great service!
March 2026
This location is very friendly and helpful. They made the rental so easy and understanding and along with the app, you can get everything complete with a simple check in and out. I would highly recommend this location for any moving needs that you may have. David in New Albany.
March 2026
Friendly management, equipment is always clean and ready.
