Ace Hardware in New Castle is a friendly and helpful neighborhood store that offers a wide range of products and services. Customers appreciate the competitive prices and the friendly staff who are always willing to help find what they need. The store is well-stocked with items, including popular candles and other essentials, and even features unique touches like selling individual pieces of candy. The staff is known for being easy to talk to, helpful, and welcoming. The store also provides practical services such as locksmith assistance, with quick and professional service from staff members. Customers feel comfortable shopping in a quiet, clean environment where their needs are prioritized. Additionally, the store offers convenient options like shipping UPS packages. Overall, Ace Hardware in New Castle is seen as a helpful place that cares about its community, providing personal service and a positive shopping experience.
Helpful staff have some of the oddity items you need
July 2026
Always great customer service. In today multiple times on a project where you never seem to have the right tool or part, and they helped me solve a couple problems and get the project done. Thanks to all that helped this novice DIYer get something done… and keep the wife happy!!!
April 2026
I love, ABSOLUTELY love going to a 'smaller town' Ace Hardware. Great, great products, fun things that are different in other states. Great job to the staff and owners. Thank you for ALWAYS making my visit enjoyable and memorable!
