441 South Memorial Drive, New Castle IN 47362
“Always great customer service. In today multiple times on a project where you never seem to have the right tool or part, and they helped me solve a couple problems and get the project done. Thanks to all that helped this novice DIYer get something done… and keep the wife happy!!!”
1707 South Memorial Drive, New Castle IN 47362
“New Castle Indiana location: I got exactly what I needed, and the store manager went above and beyond to be helpful. His name starts with a G and he needs a raise. Anderson Indiana location: What I needed was completely out of stock, as were all the alternatives, and the store employee asked the elderly man in the aisle if he needed help but totally ignored me, and no, it didn't look like we were together. It was obvious we were separate customers.”
3485 S Commerce Dr, New Castle IN 47362
“James, Mason, Joel, we're so helpful and nice. James (assist manager), was funny and knew his stuff. Great personality. Mason (also a helpful assistant manager, i think) helped me find the weird things I sought after, he knew the place well. Joel treated me with respect and helped me with advice (like a sexy google, with a smile). Saved me hours. They didn't even complain when I was the douche who came in 10 min before closing. Happy to support the store. I was happy to shop at this local place.the manager Joel made me feel good about not knowing the words to finish my project. Cool place with several options. Love this place!!”
127 South Memorial Drive, New Castle IN 47362
“I had to go get some plumbing material, and they carried the majority of the stuff I needed. The only bad thing is when I was there. There was only one line open, and shortly after that, they opened another one. And there was probably about 20 people in line”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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