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“My wife and I are fairly new to First Merchants. We have had a CD for a few years and just recently decided to move our banking to them. The customer service that we receive is top notch, we really appreciate Amanda Perry she is the best. She always has answers to our questions and is so kind and patient.”
“Always have loved my Girls at Woodforest!! They have fought for me when needed, and have helped with all my needs. I appreciate their Professionalism, and also being very Personable.Thank you so much.”
“Chance at the location in New Castle was extremely helpful and patient helping my husband open his business account for Residential Access Door Company, LLC. Great bank with wonderful customer service.”
“I encountered an incident where an entity charged me twice for a payment and it caused a lot of problems with my account. First Financial not only worked with me to get the best outcome for me and my account, but they were extremely helpful and friendly throughout the entire process, spending extra time and attention to this situation. I am extremely grateful for Kalin and the other staff who have been so great!!!!”
“Financed a vehicle with them purchased from local car dealer -- Easter Indiana had significantly better rates than any of the other loan companies. ASK FOR THEM by name or refinance on your own. I also love that the credit union is owned by the members rather than stockholders -- the money stays local.”
“I just want to say how much I appreciate your New Castle location. My parents have banked with you for years. My father has dementia and they always take care of him. Everyone was so friendly. Keep up the great work. Thank you for always watching it for him”
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“Star Financial is the best bank in town. They are always kind and helpful. They remember your name. They greet you with a warm welcoming smile on their faces, and are eager to please your needs. Thank you for making banking easy.”