Big O Tires in New Castle provides honest, worry-free tire and auto service. The team is legendary for friendly and wonderful customer service, treating everyone with respect and care for their safety. Customers describe the crew as very helpful, understanding, and the bomb, noting they are family people who go out of their way to help. They offer straight talk on tires, brakes, suspension, batteries, and more, performing jobs well done that keep people coming back for years. Early, late, and weekend appointments are available, with free alignment checks. They carry major tire brands and complete work efficiently, even on a Saturday afternoon, earning strong trust.
Has some tire issues on ot travel traler on a trip from Texas. Walked in before they open, they got me checked in. Cody came out showed me where to park an fixed two tires for me in less then 30 minutes. Very impressive place. Highly recommend!!
May 2026
Always treated fairly and professionally. Great customer service and I can depend on them to do a quality job!
December 2025
For a woman with no one to help you with the simplest things (like airing up your tires), these are the nicest people in town. Thank you! I’m making appointments for oil changes, etc with YOU from here on out!
