O'Reilly Auto Parts store #1612 in New Castle, Indiana, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides specialized services like resurfacing brake rotors and drums, as well as building hydraulic hoses. Customers appreciate the friendly and helpful staff, who are always eager to assist with questions and provide advice on projects. The store is known for its fast and polite service, making it the preferred choice for many in the area. Additionally, customers can take advantage of the free Loaner Tool program, which requires a refundable deposit, to help with their projects. While most reviews are positive, some customers mention issues such as not being provided stools for disabled customers or facing difficulties with parts orders, like missing gaskets or extra charges. Despite these minor concerns, the overall experience is good, and many customers highly recommend O'Reilly Auto Parts over other auto parts stores. With over 6,000 locations across the US, O'Reilly Auto Parts remains a reliable choice for quality service and auto parts needs.
