United States Postal Service
Post Offices
Hours:
305 South 14th Street, New Castle IN 47362
Hours
About United States Postal Service
The United States Postal Service is a place with both positive and negative experiences. The staff at this post office are generally friendly, helpful, and willing to go above and beyond, especially when it comes to passport applications and handling packages. Customers appreciate the staff's kindness, willingness to open extra windows during long lines, and their overall good customer service. However, there are concerns about the mail carrier on the North side of town, who is often rude and unwilling to deliver mail unless cars are moved out of the way. Customers feel the carrier prefers to stay in the truck and not walk to deliver mail, which they find frustrating. Despite this issue, the carriers who do come to homes are praised for their care and handling of packages, always doing a great job whether they are regular or substitute carriers.
Most Recent Reviews
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March 2026
My experience was awesome. She answered all of my questions, was so helpful and funny. Compared to the other reviews I think maybe I got lucky the day I went in.
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February 2026
I saw the delivery driver drop off my package with a hole in it. And when I tried to confront him he ran off that was about 1300.
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July 2025
They were very polite understanding educational and helpful
More Comments(43)
Nearest USPS Stores
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New Castle, Indiana
