There’s a whole new staff, they are learning a lot but they are ready to help with anything.
Amazing customer service! I went in today to open a checking account. I brought my two year old with me, who did not want to sit still while I was opening the account. The employees there were fantastic! One employee even got down on the ground to color pictures with her! Everything was quick is easy. I really liked that... read full comment
I used to feel comfortable banking here, when it was Grabill Bank, not anymore. They’ve sold out too many times which has brought unfavorable services and the worst customer service. Employee ASHLEY is the WORST I’ve ever came across. Very unprofessional, unknowledgeable, impatient, the list goes on! My recommendation... read full comment
This bank has changed names and owners 3 times in less than 7 years. Very unstable with poor customer service. Not going threw another change with them again. Changing banks. Advise you to consider it also