The rudest customer service I have ever experienced. The woman at the front desk spoke rudely to us as we walked in the door and never got nicer. I have no idea why she was so angry. The women’s working with her was nicer but not overly helpful. I was appalled at the way we were treated.
December 2024
My wife and I went in today to get passports and we were an hour early and the lady let us start anyway. I forgot her name but she was amazing and such a big help today! She made the whole process very easy and understandable. Thank you!
February 2024
If I could give a negative, I would. Never got the first notice, let alone the second. I even called and they said no problem, we'll hold it until you can get here.....NOPE
