Appliances in Noblesville, IN

“I have to give it up to the NEW General Manager, TIM! My uncle rented a laptop from this store on 6/25/22, the first payment was due July 3. Due to being on disability, he only gets paid 1x a month. Since the 3rd is Tomorrow.. (on a Sunday), disability payments were given on Friday the 1rst. Which also caused the payment to AARONs also removed Friday the 1rst. My uncle decided to not lease the computer and returned the computer back to them on the 1rst. However, the $147.00 dollars was removed from my account on the same day he returned the computer. I was very upset because of this, I was worried because I read that Aarons DO NOT GIVE REFUNDS. HOWEVER!!!! TIM KNEW MY CIRCUMSTANCES AND HOW THE PAYMENT IS DUE ON THE 3RD EVERY MONTH, UNLESS THE 3RD RUNS ON A WEEKEND. TIM DID NOT ARGUE THE RULES , HE DID NOT HOLD IT AGAINST ME THAT HE IN FACT INFORMED US THAT THE PAYMENT WOULD BE TAKING OUT ON THE 1RST DUE TO THE 3RD BEING SUNDAY . HE DID NOT REFUSE NOR HESITATE AT ALL AND HE REFUNDED THE $147.00 BACK TO MY ACCOUNT! HE WAS NOT RUDE AT ALL ! HE WAS VERY KIND AS WELL AS UNDERSTANDING TO MY SITUATION. HE MADE SURE THAT NO MATTER HOW LONG IT TOOK HIM TO GET IT FIGURED OUT TO BE ABLE TO REFUND MY ACCOUNT , HE WAS ON TOP OF IT! TIM WENT EVEN A STEP FURTHER AND HE CALLED MY PHONE AND LEFT A VOICEMAIL TO LET ME KNOW THAT HE SUCCESSFULLY REFUNDED THE MONEY TO MY ACCOUNT! IT IS SO RARE IN TODAY'S SOCIETY, TO HAVE A PERSON GO ABOVE AND BEYOND TO MAKE THINGS RIGHT WITH THE CUSTOMER, EVEN DESPITE THE FACT HE DID IN FACT MENTION THE PAYMENT BEING REMOVED ON THE 1RST TO ME. THANK YOU TIM FOR YOUR HELP AS WELL AS YOUR KIDNESS!”

“My grandfather is a retired Veteran who speaks highly of his recent visit to this store. He mentioned that " a smart and very lovely young lady" helped him every step of the way. Her name is Roxana. She went above and beyond to help him even outside of her area and we will never forget. Instead of brushing him off like most employees she decided to help. I appreciate that very much. Will definitely be back. Highly recommend. He was building a deck and needed quite a bit of material. Price good. Quality of materials are excellent. Clean store. Safe environment.”

“We ordered a new cooktop to be delivered Saturday not really expecting them to be prompt. First thing in the morning there it was. I texted the delivery driver to thank him!!!”

“Since I am technologically challenged, I depend on the honest advice of others. Best Buy has been to me just that over the years. Receiving the right information to make a purchase or not. They have always steered me in the right direction.”