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September 2022 by Bernard Andersen
Best advice i can give is steer clear and find another bank. I've been in the financial services industry for 30 years and this is the poorest excuse for customer service that I have seen.
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September 2022 by Google user
Best advice i can give is steer clear and find another bank. I've been in the financial services industry for 30 years and this is the poorest excuse for customer service that I have seen.
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August 2020 by William Siddon
All your banking needs with friendly staff
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July 2020 by Gabe Garro
It’s been three weeks of trying to get them to set up my online banking. I’ve been in three times. They just keep telling me they’ll email the info or they say they’ll mail it. I just want online banking so i never have to go into that office again.
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May 2020 by Diane Stiles
When this was Mutual Bank, things went well. When the bank became Northwest, all the good will and great customer service went down the drain. While the local tellers are still wonderful people, the corporate office is rude and uncooperative.
