“Last week I stopped in Cloud9 in Winona Lake for a new pair of shoes. I was more than impressed with the customer service I received. One of their associates spent a good 20 minutes examining my feet to make sure I got the best fitting shoe. It turns out only 2% of people have a foot narrower than mine. They were able to order a special pair of Brooks with an insert so I better distribute pressure when I run. I ran a mile yesterday and my feet never felt better during and after my run. Thanks Cloud 9!”
“Our experience was AMAZING! Steph was wonderful - had to special order the size we needed, and even though she was crazy busy, she was fun, professional and helped us to get exactly what we wanted. Will for sure be going back here if we need shoes in the future! And Steph for sure needs a raise!!!!!!!”
“Pilchers specialize in hard to fit, and problematic feet/ankles. Thanks to their very professional and friendly staff, I no longer walk like a Penguin, but with confidence in my stride.”