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“Agency was very responsive. Agent promptly followed up to make contact, gather info, and then provide proposal. Agent was very professional and reviewed the proposal in detail.”
“I was having trouble with my billing account, so I went into the office to receive help. Jazmin Rivera was very helpful and very kind. She fixed the issue I was having with the account. Thank you Roger Roudebush for such good service and your wonderful staff.”
“The ladies there are super nice and thorough. They walk you through everything and really help out a lot. I really enjoy conversing with them when I have to go in. Very courteous. Mr. Mike Ward a joy to talk to also”
“Support and customer service was GREAT from AshlyTaylor at the Anderson location. Good price on SR 22 and full coverage insurance. Went other places and had a higher down payment but Ashley was able to get me a low down payment AND monthly payments.10/10 I'd recommend.”
“On 8-6-2026 my wife and I, called from a RV dealership, and about 20-25 minutes later, a camper and boat and trailer were traded and a new camper was bought. And Mesha McCarty and team,had all the policies updated and the new policy started. Thank you, Mike J.”
“My homeowners and auto went way up (without any reason), so I reached out to Heather to see what she could do to help me out. She was fun and very easy to deal with and gave me options that were easy to navigate, and helped me make the best decision to both protect my home and auto and save as much money as possible. She took care of everything with my mortgage company and the switch was the easiest ever. It’s awesome to deal with folks that feel more like family! Highly recommend!!!”
“JacQues is with Farmers Insurance. She was so helpful by immediately filing a claim for a shopping center that flooded.
The claim filing system had an error so she called and had the claim file and called me back quickly. GOOD JOB”
“I can’t say enough about Holmes family insurance! Being new to having my own insurance Brandi was super insightful in what would be the best policy for me. She also found me better prices than I found on my own! I highly recommend!”
“I am beyond grateful to Howard Webb Insurance we moved our company from another state and Kris made the entire process easy and stress free. He helped us so much with our commercial insurance coverage and he was very thorough and knowledgeable with commercial hotshot trucking. I highly recommend Howard Webb Insurance, especially Kris for insurance coverage and also they have great customer service.”
“I am very happy with my decision to switch to Shelter Insurance. My new agent Laura Sandlin was very professional and helpful with the transition. I had been with my previous insurer for 30 years so switching was not an easy decision and was a little nerve racking. Laura made it all very easy. She got me much better rates than the previous company and I had very little concern during the change. I highly recommend both Shelter Insurance and Laura Sandlin.”
“Lon Brown had always handled my insurance needs quickly and thoroughly. My rep, Susie Franklin, is always quick to answer any questions and let me know what is needed from me to get things done. I really enjoy working with a company that is so easy to get ahold of and communicate efficiently with real people. Keep up the great work!”
“Bill Maynard and his team are truly the most professional and efficient team around. I have patronized lots of businesses during my lifetime but I have to say that Bill Maynard and his team made my transition from a term life insurance policy, over to a whole life policy, very quick easy and seamless. Bill Maynard did his research and gave me the absolutely best rate possible and I'm so happy with the end result. Bill Maynard returned every single call If he was unavailable, but most times I was able to speak with him regarding my policy concerns. Super professional and knowledgeable and what he didn't know he got the answer for me. So refreshing to deal with a team that gets the job done! No procrastination or foolery just proficiency and that next level professionalism. I don't know if Bill Maynard will see this review or not but Bill if you're reading this. THANK YOU!P. Harris”
“Mr Walls has been absolutely amazing to me. I’ve had him for years as my agent and hadn’t had to bother him much until last year with my car wreck, through my divorce with changing my insurance, and now my home buying process. He was very helpful during my car accident, divorce when I had to change policies, and has been extremely helpful through my recent home buying process as well. He also took the time to guide me through my home buying process. I appreciate you very much Mr Walls!”
“I’ve been with this office for a long time and I’ve always had a good experience with them. Just wanted to take a moment to recognize Micaela in this office for her outstanding assistance with my recent claim. She kept in touch regularly throughout the process and was super helpful and friendly. I greatly appreciate her and wanted to give her a shout out! Thanks, Micaela!”
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“Received prompt service working thru the safe and save app. I would be unable to complete this process without their help. They spent considerable time working through this and making it work. I appreciated their help and courtesy and helpful spirit that was beyond what I would have considered adequate service.”