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“We returned a large nonworking generator to the Plainfield store for refund. Due to our error there was a problem with the return. Their staff members were terrific in offering us an option and a fix. Marina was outstanding in her customer service, even when my spouse got testy. She kept calm, offered a solution and she resolved the issue all the while remaining pleasant and professional. The very best in customer service. Thank you Marina.”
“Staff is always extremely friendly and helpful. I have stopped going to the bigger stores (Lowes, Menards, etc) because they always have what I am looking for! I believe in shopping local and smaller stores, and there's a reason. I get a better experience every time! Pay this store a visit, you'll see what I mean!”
Hardware Stores
Hardware Stores
Hardware Stores
“We needed some keys made for an RV and shed. We tried everywhere: Home Depot, Lowes, Menards, and no one had the key type! Ace Hardware did!!! We were able to get the keys made in about 10 minutes. I wish we'd thought of them first!”