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“This place is fine but UPS couldn't help me. My wife ordered something and it was shipped to an auto parts store on the south side of Indy. No idea why. She had no reason why thebitem didn't get shipped to our house. We have deliveries all the time from UPS.”
“The service here is consistently excellent! The staff are incredibly helpful, patient, and knowledgeable about their work. What truly stood out was their kindness — one of the staff members even came outside with an umbrella to escort me during the rain. That level of thoughtfulness and care is rare and deeply appreciated. Exceptional customer service all around!”
“There is a lady named Lisa who works here, and I must say that every time I go to the Rockville location, she is always pleasant. There are always a lot of customers, and she never shows frustration and treats everyone with kindness. She is usually alone and I must say it's a pleasure to go there as many places don't offer good customer service when under pressure. Keep up the good work.”
“I went to USPS twice trying to do everything they required and was not able to successfully ship my package when I had a QR code on a return from Oakley. I came here and the young lady at the front desk was super nice and apologetic that I went through that with them. Taped my box and sent it out! Highly recommend! Avoid the waste of time to USPS.”
“best UPS store by far! I come here regularly for printing and highly recommend. The staff are friendly and several have greeted me by name as soon as I come in. They are very efficient and the wait is typically not as long as the line might make it seem. Store is clean too!”
“I recently had a need for poster boards (18 inches x 24 inches) from photographs. My previous experience with dealing with the UPS store in Avon has always been excellent. My current experience has been no exception. Brittney the store manager was very helpful and expedited the posters for me.”
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“John and his staff make this the best one stop shop for all of your mailing, shipping, printing and copying needs. I personally utilize the printing and copying services the most. I email my design and they let me know as soon as its ready for pick up. I do signs, posters, name badges and everything I between. They also handle all of my shipping needs and depending on what it is I often just let them handle the packaging. They also handle all my ATT returns and Amazon returns. The customer service is top notch and the products are perfect!”