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“The UPS Store at 134 W Market St, downtown Indianapolis has the best customer service. I have used another downtown Indianapolis shipping service, no comparison. The representatives Kaye and Nichole are knowledgeable, efficient and friendly.”
“Rondrice handled the longest line I've seen like a pro with great knowledge and patience! I was completely satisfied with his help. He was by himself and was AMAZING!!”
“My experience at the UPS store on fall Creek Road has always been exceptional. I think their pricing is fair and the staff is very professional and knowledgeable. I would recommend this store to everyone. You are in and out in a timely manner and the staff are pleasant to work with. It’s a great place to go if you have packages to ship.”
“Great Service! The store was packed with holiday returns and a single employee. He was quick, patient, professional, tech savvy and a problem solver. He is an excellent performer. Thank you (107308) sorry I did not jot down your name!”
“Jess is the GOAT!! I came in with a large number of returns and felt so badly for whichever unlucky employee was going to get stuck with me. I can’t tell you how much better Jess made my day, simply by being warm, kind, and patient. We knocked it all out smoothly and together, which is a huge weight off. ????”
“The employee Destini that was working that evening. She had a super great customer service ideology and a great personality. She went above and beyond to ensure my shipping needs were handled without a hitch. I only wish she was local to me so I could use her services more often.”
“The personal attention that Sean Showed me not only was professional, but he knew exactly what he was doing. What I needed was quite a few things and he helped me accomplish all of them with no hesitation, no heavy breathing, no weird looks or stares And that was worth my way in gold!!!”
“This is a good store.
Each and every one of them have always gone out of their way to help me.
No matter what it took to get the job done.
Thank you all so very much and keep up the good work!”
“Our UPS driver failed to show up for our normal business pick-up so I had to bring 18 boxes to the UPS store for shipping. I backed in at the Nora (Indianapolis) branch and let the team (Jeff & Parker) know that I'd be bringing in a large number of boxes. Before I knew it they were out at my vehicle assisting me bringing in the boxes. This is by far amazing, exemplary customer service and I thank both gentlemen for helping me is such a way.”
“I was in and out in less than ten minutes. They got the best packaging option for me to return some yarn inexpensively. The total cost was much less than I expected, and the guys working here are super helpful and kind.”
“Shilah was super helpful! Very polite and excellent customer service! She helped me print labels from my phone to return my Amazon items. I will definitely be back to see her!”
“I do not know her name. Location is close by and although very busy the employee was great. Her co worker had to leave because of death in family, she was the only employee and she was calm and efficient!”
“I received a very friendly greeting and kind, quick customer service. My visit to this location was nothing but pleasant! Give them a try and give them a rating!”
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“Taking a moment out of my day to leave a review after recalling the pleasant experience I had picking up a package I had kept at this location recently. The staff person had a line nearly at the door and he managed to serve every single customer with a great attitude and in a timely manner. This was a valuable package I was receiving and it’s such peace of mind to be able to confidently direct my deliveries to this store. I did not catch the employees name, but he had long hair and glasses and was a delight amongst all customers.”