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“Jakes was awesome when it came to repairing my cracked bumper. I am a college student and needed my car for the rest of the semester. They ordered my part (and found and a promo deal on it!!), and kept it until I was done with the semester. They communicated with me and kept following up on my appointments and worked around changes my schedule. They we super fair and honest with the pricing, and I felt respected and informed. My car was done in less than 48 hours (when they told me three days), and it looks absolutely phenomenal. I highly recommend Jake's, and I thank them for all of their help!”
“Well, I must say that I’ve received superb customer service from Justin in the truck rental division. He’s very knowledgeable, friendly, and thoroughly answered all of my questions ☺”
“had a great experience thanks to the front desk lady. She was extremely kind, professional, and very helpful throughout my visit. Her positive attitude and willingness to help truly made a difference. Customer service like hers will definitely bring more customers. Thank you for such excellent service!”
“My experience renting a truck from this location was great. Moving is stressful enough. The people I spoke to on the phone and interacted with at the counter were friendly and helpful. They alleviated some of the stress by making my truck rental so much easier to do. Since this location is a gas station, it was that much easier to return the truck because they stayed open longer and we were able to add gas there. The truck itself was fine for what we needed it for. The price is also very reasonable. I will definitely rent a truck from this place again.”
“Very good experience. Truck was clean and ready early as requested. Owner was very thorough and kind. Best part was plenty of parking space. Didn’t have to try to cram it in a crowded parking lot.”
“There is nothing to improve on because it was a flawless experience. It was so simple to pick up the truck and return the truck through the app even though the place was closed. I will be renting from this place again.”
“Great customer service from pick-up to drop-off. Very friendly staff and no hassle reserving a cargo van online to in-store counter service! Great job Brownsburg Ace Hardware/U-Haul rental location for being reliable and efficient and friendly. Keep it up!”
“(Uhaul Rental) -Everything was smooth from start to finish. Excellent customer service from the gentleman who helped me. Quick and easy check in, truck drove perfect, easy drop-off/checkout via. mobile app. No issues, would recommend to anyone.”
“9-21-24 I went in to pick up my rental truck The man was so nice and friendly. He happily answered all my questions if I ever needed another rental truck.I will return to the same location”
“Rented a 26' truck with car hauler from Florida to Indiana.The truck was in good condition and clean when we picked up. The truck did its job. Was it comfortable to drive, NO, but happy with rental and service at both locations”
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“Kyle was friendly and was very helpful with the whole process and after hour drop-off was smooth, thank you for making the process easy with both times I rented here”