Verizon offers a range of services including mobile phones, 5G home internet, and business solutions. Customers can visit the store in Plainfield or shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Many customers have praised the helpful staff. One customer had a serious phone issue but was quickly assisted by a young employee, leaving satisfied. However, some have experienced challenges, such as service where sales representatives focused more on sales than customer needs, leading to unresolved account issues. Another customer appreciated the creativity of a staff member in replacing a stolen phone without ID. Overall, Verizon aims to meet customer needs, though experiences can vary.
Sami was very helpful and took care of my questions and worked out a plan to save me money.
March 2024
They have helped me greatly every single time I’ve been in. I was on the hunt for a specific case for my 15 plus and they helped me get it delivered to my house in less than three days. Highly recommend this store
March 2024
The young man who waited on me was very nice and helping me out thank you
