Verizon offers a range of services including mobile phones, 5G home internet, and business solutions. Customers can visit the store in Plainfield or shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Many customers have praised the helpful staff. One customer had a serious phone issue but was quickly assisted by a young employee, leaving satisfied. However, some have experienced challenges, such as service where sales representatives focused more on sales than customer needs, leading to unresolved account issues. Another customer appreciated the creativity of a staff member in replacing a stolen phone without ID. Overall, Verizon aims to meet customer needs, though experiences can vary.
very helpful in fixing my phone, much appreciated, thank you!
June 2026
My husband and I went into Verizon looking to switch to them and Edgar was more than helpful. All of the staff were polite and seemed to enjoy working together. The store manager amazing as well! I highly recommend them!!
May 2026
Yusuf was very helpful and easy to talk to. Thank you Yusuf.
