AT&T Store in Portage offers a variety of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from flexible wireless data plans, including prepaid options with no annual contract or credit check. The store features nationwide AT&T 5G service, which is included at no extra cost with unlimited data plans. Customers frequently praise the store for its great customer service, noting that staff are friendly, patient, and professional. Many appreciate the quick service, especially when staff have devices ready and assist with setup or upgrades efficiently. Visitors have shared positive experiences with the staff helping them find the best devices and deals, making transitions smooth. However, some mention waiting times due to limited staff, with waits of about 20 to 30 minutes before being served. Overall, AT&T Store in Portage is known for helpful service, good product options, and support for all their wireless needs.
The staff are very accommodating, special shoutout to Josie. She answered all our questions and offered suggestions, if needed. They staff in the whole store are very friendly, too.
June 2024
Great customer service and was quick. Went to upgrade my phone on my lunch hour after ordering online and lady had everything ready and together for me. Told me how to send my old phone back and i was in and out .
June 2024
stopped by at&t yesterday and had a great experience from gaylen. was greeted when i came in, explained my discount and offers, was patient, and didn’t bounce between customers. I was in and out and i’m pleased with the overall customer service .
