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“Lisa at the Portage location is extremely helpfulIve had issues with online banking and Lisa is very helpful with getting it resolved and takes the time to follow up with me to make sure i'ts fixed. 11/2023 -12/2023Even when I was totally frustrated and hung up beforeShe did not give up and communicated back with me.That's awesome, thank you Lisa!KellyJan. 02/2024 ?”
“I've been a member for 32 years, and even though I've moved to the Detroit area I'm very reluctant to give up this bank. Low fees, good friendly staff, prompt service. No regular bank ever gives this level of care!”
Credit Unions
Credit Unions
Credit Unions
“I was helped by Alana for setting up accounts for my daughter. She was super helpful and knowledgeable. She answered all of our questions and more ♥️. I had to call in for a separate issue and spoke with Debbie. She was super helpful, and got back to me lightening fast. She was super sweet and answered my question I’ve been struggling with for months. She went above and beyond Thank you US Federal Credit Union.”