The UPS Store #3601in Portage offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated business is known for its exceptional customer service, with employees like Kimberly going above and beyond to accommodate customers with a smile. Customers have praised the store for its "super, spectacular, awesome, amazing, kind, polite, and perfect customer service." However, some have reported mixed experiences, with the quality of service varying from occasion to occasion. Overall, the UPS Store #3601 in Portage is a reliable and helpful resource for the community.
The employees were very friendly, helpful, and professional. They went out of their way to help me and worked hard.
February 2026
Always find the people their friendly and well trained.
November 2025
My husband & I had a lot of boxes to return and had to print one label. The Girl kia ( not sure on spelling ) helped us with such kindness. She helped us get that label. Ups should be happy she works for them. A very valuable employee and we appreciated her.
