O'Reilly Auto Parts store #5207 in Rensselaer, Indiana, offers a wide range of auto parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store is known for its cleanliness and friendly staff, who are often praised for their helpfulness and willingness to go above and beyond to assist customers. Customers appreciate the staff's dedication, with some mentioning how employees like Reece and Dylan provided exceptional help, especially during emergencies. For example, when a customer's vehicle broke down after a diagnostic test, the staff quickly arranged a tow and showed kindness during a stressful situation. The store also offers services such as resurfacing brake rotors and drums, and a free Loaner Tool program for those needing tools temporarily. While most reviews highlight positive experiences and gratitude for the staff’s assistance, some advise customers to seek a mechanic’s opinion for mechanical issues, as staff may not always have extensive mechanic knowledge. Overall, the store is highly regarded for its helpful employees, clean environment, and willingness to support customers in urgent situations, making it a reliable local option for auto parts and services.
Had a Check Engine light come on while on a 1,600 mile roadtrip from Michigan to Florida. Stopped by O'Reilly and asked for assistance, Reece the assistant manager helped us scan our vehicle and even printed a report for us and gave reassuring information on the status of our car. Reece is the man!
February 2025
Very clean store. The staff is as helpful as they can be. But I wouldn't rely on their knowledge of mechanics. Definitely get a mechanic's opinion. But all in all a pretty good experience.
December 2024
Man this store is great the went way above and beyond on what they had to do!! They helped figure out again with no heat which I had yesterday! They spent a good hour with us I can't say but nothing good things!! This was just amazing to find people still willing to really help!! Thanks Reece and Dylan
