The AT&T Store in Richmond offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including prepaid options with no annual contracts or credit checks. The store provides nationwide AT&T 5G service with unlimited data plans at no extra cost. Visitors praise the helpful and knowledgeable staff, highlighting employees who go above and beyond to assist with device setup, accessories, and questions. Many reviews recommend asking for specific representatives known for their professionalism, friendliness, and expert advice. Overall, the store is seen as the best place for phone needs in Richmond, with friendly service and a good variety of plans and devices.
Alec was very helpful! He got us the best deal, set us up for wireless and handled a very rude individual that walked into the store, with professionalism, while taking care of us. He saved us more than $100/month and we get to ditch Comcast! Five Stars for Alec for his great customer service!
June 2024
Vinny was great!! Very helpful. Great with the other staff who needed his help and the customers seemed happy as well.
June 2024
Vincent is a extremely helpful and knowledgeable representative. If you go to this store he is definitely the one to see.
