Koons Home Center, located in Richmond, IN, has been a trusted appliance partner since 1966, offering a wide range of appliances such as washers, dryers, refrigerators, and microwaves. Customers consistently praise the wonderful customer service provided by the team, highlighting their friendliness, knowledge, and willingness to assist even during closing hours. The sales team is noted for being helpful and informative, making the appliance shopping experience enjoyable. Delivery and installation services receive high marks as well, with many reviews mentioning the professionalism and courtesy of the delivery crew, including individuals like Sam, Bradley, and Caleb. Customers appreciate the smooth delivery process and the helpful explanations provided during installation. Additionally, Koons Home Center offers convenient services such as hauling away old appliances. This commitment to customer satisfaction and community service makes Koons Home Center a preferred choice for appliance needs in Richmond and surrounding areas.
Its good to know politeness still exist. Salesman was knowledgeable and understanding our needs. We purchased a washer & dryer. The delivery team was great. Very polite and careful coming into our home. We recommend Koons as the place to go.
January 2026
We purchased a washing machine and it was just delivered. Staff is very helpful and the delivery was smooth. 100% recommend. We hope to purchase all of our appliances there.
April 2025
Bought washer and dryer because of service, local, and not big box store. Delivery by Bradley and Sam was best ever by anyone. They were absolutely amazing. Will buy here again for any next appliance purchase.
