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“I had such a pleasant experience here last night…. I was on a hunt for some Xmas gifts for my family but was having trouble finding what was on the list. I asked an associate for some help and she went above and beyond with help looking for what I needed. Also the store wasn’t as crazy and they had plenty of workers I was asked several times if I needed help. Which was nice! For being Black Friday I was happy with what I found!”
“I see a lot of people unhappy with their experience at this location but I have to say my experience is just not the same. Today, one of the store attendants was kind enough to come and help me carry in my items to sell. They took about 1/3 of what I brought in and gave me a fair amount of cash for it. I wasn’t expecting more. Great customer service. Friendly and knowledgeable. I would give 5 stars if the store was a little cleaner.”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“As someone who pays close attention to the quality of customer service, I was thoroughly impressed by my recent visit to this Schererville Carter's location. From the moment we walked in, an employee named Lilly was welcoming, friendly, and demonstrated excellent knowledge of the store's inventory.
Shopping with a highly energetic toddler can be unpredictable. During our visit, my son spotted a toy and became upset when he couldn't play with it immediately. I initially felt the pressure to rush through my shopping, but Lilly stepped in seamlessly. She engaged my son in conversation and completely calmed him down. Her natural ability to connect with kids is exactly the kind of professionalism a children’s store needs to succeed.
Because of her intervention, I was able to take my time. Lilly even went above and beyond by helping me coordinate several matching outfits. To top it off, once we checked out, she kindly opened the toy for my son so he could enjoy it right away.
Beyond the outstanding service from the entire team—and Lilly in particular—I really appreciate the variety of merchandise this location offers. It is incredibly convenient to find toys, school bags, and cups alongside their clothing selection. I highly recommend this location for a top-tier, stress-free shopping experience.”