10AM - 5PM
1577 US-41, Schererville“Grant is Great. Helped me out. Helpful, smart, professional, friendly. Went the extra mile for me. Thank you again, Grant. Other customers in the store seemed really happy with the service they were getting from other Verizon techs.”
“Quida was very nice and super helpful. She took the time to get me set up and transferred my things to my new phone. She answered all my questions and was patient too.”
11AM - 6PM
9939 Wicker Ave B, St John“The employees Nick and Diego went way above and beyond in helping me with all my needs to set up my new phone. Great experience. Highly recommend! Will be a returning customer.”
11AM - 6PM
822 Ridge Rd, Munster“Excellent customer service. Daniel was knowledgeable about all products purchased at Verizon Store Munster, IN. I would recommend Daniel to everyone trying purchase cell phone service and products.”
“Had a wonderful experience!! A gentleman named Alex helped me pick out my perfect phone ? He was patient and very informative. I will definitely be coming back in the future! Thank you, Alex, for the incredible customer service!! ?”
“Wonderful company. Great job from a polite team. Much better service quality than we had before with our phone service. Cory the technician was wonderful as well as the rest of the staff. Ownership was fantastic to deal with as well. Thanks to everyone at MTA.”
“Everyone was very helpful. Ricky fixed my issue quickly. Him and Juan were very friendly. I wish they were there when I came in the first time with the same issues! Would definitely recommend this location.”
“I had a question about my phone, and Desmond was very professional and took his time out to answer any questions that I had. I also told the store manager that he deserves a $10 raise.”
“My old phone was on the 3G network. Spent 4 hours in 2 different T-mobile stores and 1 hour on the phone, with no results - they could not migrate my phone from att to t-mobile, and they had no new phones in stock to sell me, but kept putting up roadblocks to continue using my phone. In 20 minutes, Dustin gave me options that fit my budget and free iphone 11s for switching. I had 2 new phones at the end of the week. It would have been quicker, but took an hour to migrate data - he was attentive and multi-tasking the whole time, especially since I kept adding things like screen covers and otterboxes. When my phone had an issue and I had to come back the next day, he did everything in his power and it was fixed before I left the store. Like any phone store, you need patience, but Dustin really knows his stuff. Would go back in a heartbeat.”
“Eddie, the sales associate at this location, was extremely helpful and went well above and beyond what any other sales person might do. When it appeared that I might not qualify for the service I wanted Eddie made it happen. Verizon, ATT, and Tmobile should be ashamed. The service and respect I received from this location far exceeded any other experience I had from those three other competitors. If you are in the market for a cheaper alternative and yet still desire the best in customer care, Go see Eddie. He will get you taken care of.”
“CAME TO THIS PARTICULAR LOCATION ON 04/13/24 START NEW SERVICE WITH A NEW CARRIER. VIVIAN WAS MY SALES ASSOCIATE ON THIS DAY. SHE WAS FAST EFFICIENT HAD PLENTY OF KNOWLEDGE AND WAS VERY FRIENDLY. I WILL BE TAKEN MY BUSINESS TO THIS LOCATION IN THE NEAR FUTURE. IT WAS ONE OF THE FEW T-MOBILE LOCATIONS THAT HAD IN HOUSE THE IPHONE 15 PRO MAX. MOST LOCATIONS AND I WAS AT TWO LOCATIONS PRIOR AND SOMEONE STATED THEY WOULD HAVE TO ORDER THE PHONE FIRST. SO I LUCKED OUT BIG TIME BY COMING ALL THE WAY TO DYER INDIANA (FROM
CHICAGO) TO GET THE CHANCE TO PURCHASE THIS PHONE. THANKS!!”
“Great all around experience thanks to the salesman, Ralph. He was very helpful, very fast, very knowledgeable and even went out of his way to make sure I got the exact phone I wanted. I'm very happy with my new purchase thanks to Ralph at the Cedar Lake location.”
11AM - 6PM
1810 165th St, Hammond“Came in on Tuesday, August 22, around 11AM. The entire staff was great, knowledgeable, professional and very patient!!! Above and beyond! Thank you for the great smooth experience ?”
11AM - 6PM
1772 E 80th Ave, Merrillville“Greg is the best! He was amazing, I had dropped my phone in the pool the day before obviously it was done. The next day we go to the store to get a new phone. I use my phone for work daily so that added a layer of stress. He was able to get my contacts back, my photos, my apps. He went above and beyond. He is so knowledgeable and friendly. He made my day!”
11AM - 6PM
17640 Torrence Ave, Lansing“I highly recommend this location. Never was turned in the wrong direction.
I recently had the pleasure of interacting with T-Mobile's staff MONIQUE in lansing, and I must say that I was thoroughly impressed with the level of professionalism and knowledge displayed by her. Not only did she exhibit great patience in addressing all of my queries, but she also provided top-of-the-line guidance that exceeded my expectations.
I can confidently say that T-Mobile's staff set a high standard for excellence in the industry. THE TEAM IN THE STORE professionalism, knowledge, and willingness to provide top-notch guidance make them a standout choice for anyone seeking exceptional service. I highly recommend this location. Never was turned in the wrong direction.”
10AM - 6PM
1918 E 165th St Unit 500, Hammond“My experience here at Xfinity store was great they get they're customers in and out with no problems John was great to work with Deja the manger was sweet and helpful as well didn't hesitate to help my uncle they all had positive attitudes I really enjoyed my time here and they sold me I brought my uncle in and now I'm leaving with a phone that all need a raise !!!!!”
“I went to the drop off location, which looks like it's there garage and was disappointed that 1st of all I had to drop off the equipment in a metal box and couldn't get any proof of doing so. 2nd The office was closed I wanted a receipt or something, to talk to a person or something. Because in the end, I want proof I dropped off there equipment. Well if necessary, I hope they check there cameras. Thou that won't say who I am though, will it!”
10AM - 5PM
401 81st Ave, Merrillville“Kayla was very helpful and got us everything we were looking for! She took care of everything for us so we didn’t have to worry about activating our new phones. She saved us money and time!”
11AM - 6PM
7942 Calumet Ave, Munster“Mi’yah was very professional and very patient with making sure my dad had the services he wanted we are very pleased and will be back to this location. Mi’yah takes integrity in the work she does now that’s what I call Outstanding Customer Service you Rock girl..T-Mobile make her a manager (-:”
“If I could give this store more than 5 stars I would! I have had a terrible experience at previous Verizon stores but this location helped me with everything I needed and more. Madison was so friendly, listened to my concerns, and made this headache of an experience so much better. I appreciate this location for all their help and will be returning to this location and this location only!”