O'Reilly Auto Parts store #5266 in Schererville, Indiana, offers a wide range of auto parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and provides a free Loaner Tool program with a refundable deposit for project-specific tools. Customers consistently praise the friendly and knowledgeable staff, highlighting the excellent customer service. One reviewer appreciated Jeff for going above and beyond with patience and kindness. Another mentioned a staff member who offered water when their car was overheating. Manager Roy Zuniga was recognized for his politeness, knowledge, and helpfulness in resolving an issue with a car battery. Technicians like Fadi are praised for teaching customers how to install a new battery step by step. Staff members such as Jen and Dan received compliments for their quick, patient, and respectful assistance, making customers feel valued regardless of gender. Overall, the store stands out for its welcoming environment, professional staff, and quality service, making it a trusted place for auto parts and help in the community.
Jen at O’Reilly Auto Parts is hands-down the best! He’s the manager and provides the most outstanding customer service I’ve ever experienced at an auto store. He knows exactly what he’s talking about and will make sure you get exactly what you need. Go see him—you’ll be in excellent hands!
May 2025
Great place with great service. Walked in helped me get the part I needed and was out super quick. Thanks again
February 2025
The Gentleman named Mark has the best customer service. He was able to walk me through a car repair that I need to do myself to save money. Thanks Mark💯
