1st Source Bank is a highly regarded financial institution that has been serving individuals and businesses since 1863. Customers appreciate the convenient services and often commend the staff for their exceptional assistance. The bank is noted for its quick service, with transactions completed efficiently even during busy times. Employees like Marcus and Amanda receive specific praise for their helpfulness and kindness, contributing to a welcoming atmosphere. Many long-time customers express their satisfaction with the bank, mentioning the personal connections they have formed with staff members, such as Kristi and Carolyn, who always greet them warmly. The bank encourages the use of mobile, online, and phone-in services, as well as drive-up lanes, especially with recent updates regarding lobby access by appointment only. Overall, 1st Source Bank is seen as a trusted partner in financial services.
Marcus Giden treated me like a high valued customer despite that I only opened a banking account.
September 2025
I was able to get my transaction taken care of in 10 minutes despite there being a line of 4 people when I entered. One employee went to the counter when she noticed the line overwhelming the two tellers working.
