Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car operates numerous airport and South Bend locations, with a specific Michigan Street location in South Bend frequently recommended. Customers report that the staff is friendly, polite, and explains details very well, providing excellent service. The website and app allow for easy booking and updating rental details. Vehicles, including newer models, are described as running awesome and are cleaned and sanitized. The staff is noted for being fast and efficient, even during busy times with a line. However, some inconsistencies have been noted. Past issues have included reserved vehicles not being available, billing inconsistencies, and increases in deposit amounts without clear prior communication. Some customers have felt service was not always consistent and have witnessed distracting behavior, such as employees being loudly talking next to customers conducting business. Despite these past problems, recent experiences indicate improvements, with many customers reporting very smooth and excellent service from the current employees, leading to strong loyalty where Enterprise is the only rental business they will use.

1. South Bend, Indiana