Tim Grauel - State Farm Insurance Agent in South Bend, IN, is known for its friendly and helpful service. The team offers Auto, Home, and Life Insurance and is dedicated to building lasting connections with customers across St. Joseph, Elkhart, LaPorte counties, and beyond, including licensing in Michigan. Customers appreciate the personalized care and thorough explanations provided by staff, especially during initial insurance discussions. Many reviews highlight staff members who are kind, patient, and knowledgeable, ensuring clients understand their insurance options and terms. The office has a reputation for excellent customer service, with staff frequently following up and addressing questions with professionalism and friendliness. Whether handling claims or providing guidance, the team consistently demonstrates a welcoming attitude and genuine concern for clients' needs, making the experience positive and trustworthy.
Megan Davis was great to work with n made the whole process super easy
August 2025
Tim, Angela, and all the staff here have always responded quickly to my questions and have been there in times of need. They also recommended an excellent mechanic!
August 2025
Megan was extremely helpful with explaining everything about insurance to me as a first timer! She was very patient and understanding with me needing a bit more extra time and help with figuring out what insurance plan I want and how each one works! :)
