U-Pack, a service of ArcBest, offers a convenient and budget-friendly solution for long-distance moving. Since 1997, it has helped over 1.5 million people move across distances, covering more than 2 billion miles. The company provides ReloCube containers or trailers, while U-Pack handles the driving, making the process simple and efficient for customers. Customers appreciate U-Pack’s professional and friendly service from start to finish. The staff is helpful, accommodating, and quick to resolve issues, such as delays or special requests. Many reviews highlight the quick arrival of containers, safe delivery, and good communication throughout the process. Customers also value the option to load and unload at U-Pack facilities, which makes the move easier and more flexible. The local ABF facilities are praised for their helpful staff and smooth coordination. Pricing is considered competitive and flexible, with costs adjusting based on the actual space used in the trailer. Customers can choose faster delivery options for an extra fee and benefit from tracking their trailer during transit. Clear communication and scheduling over the phone are important, and calling multiple times can help secure the best deal. However, customers should be aware that they may need to rent or buy moving blankets and hire professional crews for loading and unloading to ensure safety and efficiency. Overall, U-Pack is highly recommended for long-distance moves, offering reliable service, good customer support, and a straightforward process, making it a top choice for those seeking an affordable, self-move option.
Efficient and professional throughout the process. Best to have only1 carrier handle this start to finish, and ABF handles all with no out- sourcing.
September 2020
Very professional company. Drivers very friendly and happy to help with were you need the unit to load and then unload. Reasonable price for the shipping.
April 2020
Great experience. Wonderful people to work with - from customer service to the terminal staff to the drivers - all were extremely helpful, professional and responsive.
