Flagstar Bank is praised for its friendly and knowledgeable staff at the counter, with quick service. The staff, including Frederick, go the extra mile to ensure customer satisfaction. Bankers are supportive and patient, especially when handling account setups around busy schedules or interruptions. Many customers appreciate that the bank has a branch close to their workplace, making it convenient for visits. Overall, the bank is known for helpful service, support, and a convenient location.
The girls at the counter are great, fast friendly, and knowledgeable? Frederick does what he says he's gonna do and goes the extra mile to make sure that you are happy with the service.
January 2024
Friendly environment! The tellers and bankers are professional and kind. Fred has been really helpful!
October 2022
Bankers were supportive about my concerns. They were patient in getting the accounts started due to my work schedule (3rd shift) and other interruptions.Big reason for choosing Flagstar: it has a branch within a block of my office.
