Dorsett Automotive in Terre Haute, Indiana, provides a friendly and welcoming experience for every customer. The dealership offers a wide selection of new, used, and certified pre-owned cars, trucks, and SUVs, including brands like Mitsubishi, Hyundai, Nissan, and Dodge. Customers appreciate the helpful and supportive staff, with many praising the service department for its professionalism and care. The service advisors, especially one named Tom, have been highlighted for their knowledge, attentiveness, and willingness to go above and beyond to assist. For example, Tom kept customers updated on repairs and even offered to personally tow vehicles if needed. The service managers are also well-regarded for their helpfulness and dedication to customer satisfaction. Many customers have been returning for years, citing consistent positive experiences, whether for vehicle servicing or purchasing a new vehicle. Staff members, including salespeople and managers, are noted for their courteous, professional attitude and genuine care. Even during challenging situations, like a storm with no power, staff members went out of their way to ensure customers felt welcomed and cared for. Buyers have reported smooth, stress-free purchasing processes, with some describing their buying experience as “amazing” and “more than earned their business.” Overall, Dorsett Automotive is highly recommended for both sales and service, making the car-buying and maintenance process a pleasant and trustworthy experience.
I have bought several vehicles from Dorsett's, more specifically from Jay Dorman. Jay is responsive, reliable, honest, and truly works for his clients. I will not only continue to do business with Jay, but I will always send friends/family his way!!
August 2024
I've been going to Dorsett''s for over a year now and I have nothing but positive things to say. They're very helpful in the service department. Everyone is friendly and supportive! I can't say enough positive. Trever the service manager for Dorsetts always makes sure that I'm well taken care of!!
July 2024
Brian Craft was great to work with. We were very pleased with our experience.