Mace Ford, a trusted dealership in the Champaign, IL area, consistently provides an outstanding customer experience. The parts department is highly praised for its helpfulness, with staff members like Nate going above and beyond to ensure customers' needs are met, even when they arrive just before closing. The sales team, particularly Dustin, is renowned for their exceptional service, guiding customers through the purchase process with care and professionalism. The service department also earns high marks for its efficient and friendly approach, as demonstrated by Rex's assistance to a customer in a difficult situation. Customers appreciate the no-pressure environment, fair pricing, and the genuine care the Mace Ford team extends to each individual. Whether purchasing a new or used vehicle or seeking service, customers consistently leave satisfied, often expressing gratitude for the exceptional experience at Mace Ford.
Parts department was great, very helpful! Couldn't find my part around Champaign, IL so I made the drive to Mace. Nate was very helpful and got me taken care of even when I arrived at 11:59. Thanks a lot!
November 2025
Excellent service department, professional and well managed.
October 2025
Mace Ford- Brad and all others were exceptionally great to work with. We love our Edge. Janet Clinkenbeard
