Cellular Sales at 3401 US Highway 41 S, a local Verizon store, offers a friendly and helpful in-person experience for customers. The staff, including Tim, Landon, and AJ, are praised for their excellent customer service, patience, and knowledge. Customers appreciate how Tim takes the time to help with billing, device upgrades, and troubleshooting, often going above and beyond to ensure satisfaction. Landon impresses with his maturity, detailed assistance, and willingness to answer follow-up questions, demonstrating strong training and natural customer care. AJ is recognized for clearly explaining plans, comparing options, and helping customers find the best deals, including special sales and promotions. Many customers feel confident trusting these staff members with their devices and accounts, frequently returning for support. The store is described as a great place to shop for new devices, accessories, and Verizon services, with staff that genuinely care about providing a positive experience. Overall, the store is highlighted as a top local Verizon location, known for its attentive staff, quality service, and dedication to customer satisfaction.
Taylor and Tim were wonderful in helping me find a phone for my husband. They went out of their way to find the best deal possible and made the transaction go smoothly. Can’t say enough good about they
September 2024
I went in just to check something on my phone and Tim was phenomenal. He took the time deep dive my bill and save me a ton of money also while getting me new devices! I'll recommend this Verizon location to anyone who needs quality help and someone who will listen! Great work Tim and his worker Taylor!
March 2024
Very professional, and looked for extra discounts I didn't know I had!!
