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August 2025 by Kitty Wayte
Always good.
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August 2025 by Sarah Emerald
My favorite store 💯
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August 2025 by Andrew Mckee
I place a order online and the product was on back order so I have to wait for it to arrive at the store in Merrillville indiana and was told I would be notified when it arrives at the store. I was never notified that it ever arrived so I called the store and they said it had been delivered and they restocked it. I told them one i was never notified that it arrived 2 was the store ever going to call me or email me 3 it took me to call if I didn't was menards just going to keep my money with out informing me. The store manager and the gm told me because its past 90 days I would have to get store credit I explained I was notified and the product was on back order and you guys just took my money and weren't even going to let me know anything and keep my money. I don't understand if it's not my fault and was never notified about my order how can menards just keep my money and count it as store credit. I do have a attorney working with me and no I do not wish to proceed with legal actions but if my money is not credited back to my card I will have no other options then to pursue legal actions I am giving menards 7 to 14 business days to make this right.
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July 2025 by Jacob Fernandez
Best store of its kind .... Wish they had then out west ...Save big money at Menards yo
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August 2024 by Sharon Solarczyk Kaminski
I can find anything I need at Menards
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May 2024 by Melissa Smith
Service here is not the best. Some are good to help you but most are high school kids or young adults that don't know what they are talking about or act like they are bothered when you ask them where something is.
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May 2024 by Ryan Hurt
Great staff here!
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May 2024 by Cecilia Ortega
I had one item in my hand and the cashier looked at me like she just smelled poo. No greeting no smile not a word just a dirty look Maddy if you don't like your job quit you do not belong in customer service. Very rude.
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April 2024 by amanda conley
Always going there , great prices.
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March 2024 by Lyman DeLiguori, Sr., MCP
A Home Depot wannabe. The most aggravating aspect is at their website they do not state which Aisle an item is located in (Lowes and Home Depot's App and Website will tell you). I am still trying to figure that one out.UPDATE: I was just going through many of the reviews and on the negative ones they pretty much use a template saying to contact the manager. Don't even waste your time at that store, go to Home Depot, it's right across the street and they have brand names. Which begs the question why Menards does not...food for thought.UPDATE II: if you notice below and as I stated above I am being told to contact the store Manager. Incredible.
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March 2024 by Glenn Miranda
Best big box store for all your hardware, lumber and plumbing needs.
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February 2024 by Rhonda Reinhold
On February 5 my employee and I were getting supplies for the following day when we spotted some wood in the clearance rack. We grabbed the wood out of the $12.50 and $16.00 rack. The cashier couldn't find the price and called the manager up to approve the purchase. I was accused of not following the rules because I was supposed to call a manager. When I pointed out that there wasn't a sign directing me to call a manager, the guy started raising his voice and said he wasnt selling me the wood for that price and then insulted my intelligence with a 10 dollar off offer. I am a contractor with a long history of purchases at this manards. It was the most disrespectful treatment over severely damaged wood and was obviously not worth very much. The lack of respect I encountered at an establishment that I frequent often and where my company spends a lot of money was nothing short of astounding. To add insult to injury, my employee was there on the 11th and that wood was back in the $12.50 slot. The same guy told my employee that he couldnt buy it for that but could pay 30.00. I want an explanation for the policy of pricing items according to the whims of an absolute vulgar and angry man and why manards would accept this level of unprofessionalism.
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February 2024 by Travis Smith
Is it not courtesy anymore to ask paying customers if they need help loading say a standup freezer into there vehicle whoever is in charge of the training or customer service needs some training dang not a single person asked if we needed a hand and there were plenty standing around while we were checking out!
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December 2023 by JB
The older cashiers are very unfriendly. I've had multiple bad experiences and have learned to avoid their checkout lanes at all costs.
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December 2023 by cassandra santner
Great customer service!
