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March 2024 by Lyman DeLiguori, Sr., MCP
A Home Depot wannabe. The most aggravating aspect is at their website they do not state which Aisle an item is located in (Lowes and Home Depot's App and Website will tell you). I am still trying to figure that one out.UPDATE: I was just going through many of the reviews and on the negative ones they pretty much use a template saying to contact the manager. Don't even waste your time at that store, go to Home Depot, it's right across the street and they have brand names. Which begs the question why Menards does not...food for thought.UPDATE II: if you notice below and as I stated above I am being told to contact the store Manager. Incredible.
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March 2024 by Glenn Miranda
Best big box store for all your hardware, lumber and plumbing needs.
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February 2024 by Rhonda Reinhold
On February 5 my employee and I were getting supplies for the following day when we spotted some wood in the clearance rack. We grabbed the wood out of the $12.50 and $16.00 rack. The cashier couldn't find the price and called the manager up to approve the purchase. I was accused of not following the rules because I was supposed to call a manager. When I pointed out that there wasn't a sign directing me to call a manager, the guy started raising his voice and said he wasnt selling me the wood for that price and then insulted my intelligence with a 10 dollar off offer. I am a contractor with a long history of purchases at this manards. It was the most disrespectful treatment over severely damaged wood and was obviously not worth very much. The lack of respect I encountered at an establishment that I frequent often and where my company spends a lot of money was nothing short of astounding. To add insult to injury, my employee was there on the 11th and that wood was back in the $12.50 slot. The same guy told my employee that he couldnt buy it for that but could pay 30.00. I want an explanation for the policy of pricing items according to the whims of an absolute vulgar and angry man and why manards would accept this level of unprofessionalism.
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February 2024 by Travis Smith
Is it not courtesy anymore to ask paying customers if they need help loading say a standup freezer into there vehicle whoever is in charge of the training or customer service needs some training dang not a single person asked if we needed a hand and there were plenty standing around while we were checking out!
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December 2023 by JB
The older cashiers are very unfriendly. I've had multiple bad experiences and have learned to avoid their checkout lanes at all costs.
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November 2023 by Kyle Linderman
Walmart of construction. Better selection than lowes. Only part i dont like is the process to get any kind of wood.
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October 2023 by Melony Dobson
Clean store. Was well stocked this visit.
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October 2023 by Tim Loftus
Walmart of construction. Better selection than lowes. Only part i dont like is the process to get any kind of wood.
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July 2023 by Puppy Lover
Amazing deals on cereal and groceries! Beats Walmart, Aldi, Meijer and Jewel. The grocery department keeps expanding. They have a simply great pizza called Brew Pub, it could stand next to a take out pizza and hold its own. Marvelous job to the buyers and their grocery and beverage buys. Keep expanding, we love to shop at Menards!
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June 2023 by B
I asked a worker behind the desk by the rebate area a younger female where to find butcher paper she proceeded to tell me the area it should be around…I go search that area for 5 mins find nothing so I went back to the same worker told her I had no luck if she could help me…this time she used her hands to motion the area of said butcher paper instead of simply showing me..so after looking and still having no luck I walked out…I’m not lazy or just wanting someone to do it for me but she had it pulled up in front of her exactly where it was yet all she would say is “it’s by the seasonal items”
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May 2023 by Chandler Gibbs
DONT BUY APPLIANCES FROM HERE. They made a mistake and left $10,000 worth of appliances in my driveway on a stormy day. Then had the audacity to charge me extra to have them come back to put the appliances where they were supposed to be originally. It looked like someone took a baseball bat to the fridge when we got it open. Returning that was a nightmare and they refused to actually put the fridge in the house because “they didn’t feel comfortable moving the appliance” then why are you in the appliance delivery business? What a joke. Only shopping at Home Depot from now on. They would never let this happen.
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May 2023 by Nicole Trejo
Every time I come to this place, I regret it. Especially when buying plants. This ignorant woman at the checkout decided she needed to scan every single one of my plants and flowers that I got even though clearly she can see that there were three of the exact same one. Intern breaking them. I asked her to be extra careful, and she just kept leaning her overweight self over the cart to very carelessly grabbing the plants. I could’ve gone back and exchange them but I don’t have all the time in the world to do it. I spent enough time, trying to find plants that were actually alive and taken care of from Menards. If I didn’t have a rebate to use, I would not have gone here at all. Very disgusted and disappointed with Menards once again.
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April 2023 by Cheryl Peterson
I would like to thank Ramon for helping us with our faucet at the Valparaiso Menard's store. Very kind and knowledgeable and a great personality too! Thank you Ramon!
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April 2023 by Aboveground G.
Love Menards, my go to hardware store for my home and any side jobs I have to do. They almost always have what I need for a relatively cheap price and I have spent tens of thousands of dollars at multiple locations. I've used them to design my kitchen with klëarvūe cabinetry and they went out of there way to physically deliver some missing items they left out of the order when I called and told them. I love Menards and I it will always be my go to hardware store for home improvement stuff.
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March 2023 by Austin Heise
My family is in the process of buying countertops, and we took pictures of all samples and tiles they had. What they sent us was entirely different and not what was represented at the store. The manager insists it’s the same, but also sends us a letter that says menards can send you pretty much any color they want and not refund you. We wanted a black countertop and it’s nearly white. Unacceptable and you should take accountability in misrepresenting what was purchased. We have spent thousands in your store, and we will now take our business elsewhere. Shame on you Menards.