Shipping Centers in Valparaiso, IN

“Upon entering this store, the staff immediately welcomed me, cheerfully. I stopped in my tracks in awe of how clean and orderly the store was. I live in Holland, MI and our UPS stores here are a cluttered mess! The team at this Valparaiso store is delivering good ole fashioned customer service. Bravo!!”

“Tina, the store manager, has the patience of a saint! She was helping another customer (who ended up being rude and disrespectful) and me at the same time. Apparently, the other customer had emailed a print job to the store and was impatient and irate. She ended up pulling out her phone and streaming/videoing Tina as she worked and then was apparently mocking Tina after each exchange. I would have tossed the customer out instantly, but Tina kept trying to work with her and did an expert job of hiding any annoyance with said customer. I finally spoke up and told the other customer to stop being rude. The customer was then abusive to me and Tina asked her to leave. The customer asked to speak to the manager and turns out, Tina is the manager! Good riddance to that Karen!”

“I really like this store, I go there anytime i need something printed, faxed.. I'm not vert smart when it comes to technology especially computers, they are always friendly, patient on helping me get what I need done. I like their hrs also! Just wish the prices wasn't so expensive
for the store products.”

“This is now my go to FedEx location. I had the most pleasant experience. The customer service representative Isaiah was absolutely patient and helpful. I had a few snags on my end however he was able to assist me with getting my file printed and bound. I went out on a limb to see if that location was able to complete my project the same day, after having been turned down at other areas. Isaiah assisted me in completing my transaction in no time. I appreciate his patience and willingness to assist me same day. Keep up the great work Fedex Valpo!”