Verizon in Warsaw offers a range of mobile, 5G home internet, and business services. Customers can visit the store or use the online platform to schedule appointments and place orders, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Recent reviews highlight a significant improvement in customer service, particularly praising a representative named Fernando. Customers reported exceptional experiences, noting his thorough explanations of options and his knowledgeable assistance with device upgrades and accessories. Fernando's friendly and unhurried approach has renewed loyalty among long-time customers, who appreciate his dedication to providing excellent service. Other staff members, such as Doris, have also received positive feedback for their efficient support, including transferring numbers between devices. Overall, the Warsaw Verizon location is recognized for its commitment to customer satisfaction and quality service, making it a reliable choice for mobile and internet needs.
Over the past three years I have seen a decline in customer service. However at my most recent Fernando renewed my loyalty to this company. He was absolutely amazing. He provided excellent service.
May 2024
Fernando did an amazing job helping us! Thank you …. He really knew a lot of things… easy to talk to!
April 2024
They did great helping my parents with their first smart phones ? welcome to the 21st century mom.
