AT&T Store in West Lafayette offers a variety of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including prepaid options with no contracts or credit checks. Customers can choose from popular unlimited data plans and enjoy nationwide AT&T 5G service at no extra cost. The reviews highlight the excellent customer service at this location. Associates, particularly Aaron and George, have been praised for their helpfulness, knowledge, and kindness. Aaron provided valuable advice on upgrading from an old iPhone and assisted with the data transfer to a newer model. George was noted for his dedication, staying past closing hours to ensure a smooth process when adding a new line and transferring numbers. However, there was one negative experience regarding the availability of phones, with a customer expressing frustration about being misinformed about in-store stock. Overall, the staff's respectful and informative service makes this AT&T Store a recommended destination for mobile needs.
I was without a phone for four days after buying a new iPhone 16 and nobody else in the store could figure out the problem until I talked to Drew finally and he solved it in 10 minutes. I highly recommend Drew at the AT&T store in West Lafayette.!! Thanks Drew!!
November 2025
Drew in West Lafayette is absolutely outstanding!!! He spent multiple hours with my daughter and helping us upgrade and add a line. There was an issue with my daughters phone and Drew worked all day to get this rectified! He's absolutely amazing!!
September 2025
Drew was very helpful! Needed to add a line and update the older lines and helped me save on my monthly bill
